Agency - Healthcare Assistant

BRB Temps | Agency Position | Zero-Hours Contract

Pay: £14.24–£17.00 per hour

About BRB Temps

BRB Temps is a healthcare staffing agency supplying dedicated and compassionate care professionals to care homes and healthcare settings throughout Wales and Chester.

We are currently recruiting experienced Healthcare Assistants to support our clients in Rhyl and the surrounding areas. Working with BRB Temps offers the opportunity to work across different care settings, gain valuable experience and develop your skills within health and social care.

We are looking for individuals who are passionate about delivering high-quality, person-centred care and who understand the importance of treating every individual with dignity, respect and compassion.

The Role – What You Will Be Doing

As a Healthcare Assistant, you will support residents with their day-to-day needs, helping them maintain their independence, comfort and quality of life. You may work with older adults and individuals living with dementia, physical disabilities or other care needs, depending on the placement.

Your responsibilities will include:

• Personal care: Assisting residents with washing, bathing, dressing, grooming, toileting and other personal hygiene needs while maintaining their dignity and privacy.

• Mobility and moving and handling: Supporting residents with mobility, transfers and repositioning in accordance with their individual care plans and moving-and-handling procedures.

• Nutrition and hydration: Assisting residents with meals and drinks, monitoring their intake where required and supporting individual dietary needs.

• Person-centred care: Following individual care plans and adapting your approach to meet residents' personal preferences, needs and abilities.

• Dementia and emotional support: Providing reassurance, companionship and compassionate support to residents who may be experiencing confusion, anxiety or distress.

• Monitoring wellbeing: Observing residents for changes in their physical or emotional condition and promptly reporting concerns to the appropriate senior member of staff.

• Record keeping: Completing care records accurately and reporting relevant information in accordance with the home's procedures.

• Safeguarding: Recognising and reporting concerns relating to abuse, neglect, poor practice or residents' safety.

• Infection prevention and control: Following hand hygiene, PPE and cleaning procedures to maintain a safe environment.

• Communication and teamwork: Working alongside nurses, senior care staff and other professionals to ensure residents receive consistent, high-quality care.

• Activities and independence: Encouraging residents to participate in meaningful activities and supporting them to maintain their independence wherever possible.

• Health and safety: Following workplace policies, maintaining confidentiality and adhering to relevant care standards and procedures.

You must be prepared to work in line with each placement's policies, follow instructions from senior staff and ask for guidance whenever you are unsure about a task.

Essential Requirements

To be considered for this position, applicants must meet the following requirements:

• Minimum six months' relevant UK healthcare experience, ideally within a care home, nursing home or another relevant health and social care setting.

• A valid right to work in the UK.

• Good spoken and written communication skills.

• A compassionate, patient and respectful approach to care.

• An understanding of confidentiality, safeguarding, infection control and the importance of person-centred care.

• The ability to follow care plans, instructions and workplace policies.

• Reliability, punctuality and a professional attitude.

• The ability to work independently when appropriate and as part of a wider care team.

• A willingness to travel to placements in Rhyl and the surrounding areas, in line with available shifts and agreed travel arrangements.

• Flexibility to work across different care homes and adapt to varying resident needs and working environments.

• A willingness to complete all required onboarding, compliance checks and mandatory training before commencing work.

Previous experience supporting individuals with dementia, mobility needs or complex care requirements is beneficial, although the specific experience required may vary depending on the placement.

Compliance and Training

As part of BRB Temps' recruitment process, successful applicants must complete the required onboarding and compliance checks before being offered shifts. This includes:

• Completion of application and relevant employment documentation.

• Verification of identity and right to work in the UK.

• Satisfactory employment references.

• Appropriate DBS checks in accordance with the role and applicable requirements.

• Completion of mandatory training, including e-learning.

• Any additional compliance checks or training required by the placement.

Applicants must be willing to cooperate fully with the onboarding process and provide the necessary documentation promptly.

What BRB Temps Offers

• Competitive pay: £14.24–£17.00 per hour, including holiday pay, depending on the setting, client requirements and duties.

• Flexible agency work: Opportunities to work around your availability, subject to shift availability and client requirements.

• Varied placements: Opportunities to work across different care homes and healthcare environments throughout Wales and Chester.

• Professional support: Assistance from our recruitment team throughout onboarding and your agency journey.

• Skills development: Opportunities to refresh your knowledge, complete mandatory training and build experience across different care environments.

Contract: Zero-hours agency contract. There are no guaranteed minimum hours, and shifts are offered according to client demand and availability.

How to Apply

If you are an experienced Healthcare Assistant who takes pride in providing safe, compassionate and reliable care, we would love to hear from you.

Apply today to join BRB Temps and explore healthcare opportunities in Rhyl and across our wider service area.

BRB Temps – Connecting dedicated care professionals with quality care opportunities.